We currently ship to Canada and the United States.
Order processing time may take up to 5-7 days if order is placed on a Friday. Shipping time is delayed now up to 10 Business Days due to COVID-19.
Due to the nature of our products we are unable to accept most returns. We do offer a replacement or a merchandise credit for certain circumstances. Please note the Hunni-Bunni is not responsible for packages that may have been lost or stolen after delivery confirmation has been made.
We pride ourselves in making sure you are totally satisfied with your order. If you have any problems, please email us at email@example.com and we will do everything we can to make it right. To be eligible for replacement or merchandise credit of damaged items they must be reported within 48 hours of order delivery.
If your return is accepted, we’ll send you a return shipping label. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too